Shipping Policy
November 15, 2024 2024-12-09 22:51Shipping Policy
Effective Date: 11-15-2024
Thank you for shopping with Dinkfection! This Shipping Policy outlines how we process, ship, and deliver your orders. Please read it carefully to understand our shipping practices and policies.
1. Order Processing Time
- Orders are processed within 1-3 business days (excluding weekends and holidays) after your payment is confirmed.
- You will receive a confirmation email once your order has been processed and shipped.
2. Shipping Rates and Delivery Times
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Flat rate | 5-7 business days | $3.95 for orders under $65 |
| Free shipping | 5-7 business days | Free on orders over $65 |
| Free shipping (coupon) | 5-7 business days | A valid coupon |
Note: Delivery times are estimates and may vary based on your location and unforeseen delays (e.g., weather conditions or carrier issues).
3. Shipping Locations
We currently ship to the following locations:
- United States: All states, including Alaska and Hawaii.
- International Shipping: Not available at this time.
4. Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. Use this number to track your package directly on the carrier’s website.
5. Shipping Restrictions
- We do not ship to P.O. boxes or APO/FPO addresses.
- Orders placed during peak seasons or holidays may experience slight delays.
6. Missing, Damaged, or Lost Packages
If your package is lost, damaged, or missing, please contact us immediately. We will work with the carrier to resolve the issue.
- Lost Package: If your package is confirmed as lost, we will offer a replacement or refund.
- Damaged Item: If your item arrives damaged, please email [email protected] with photos of the damage within 7 days of receipt.
7. Contact Us
If you have any questions or concerns about your order or our shipping policy, please reach out to us:
Dinkfection
Email: [email protected]
Phone: +1 (212) 555-8686
Address: 6 River Road, Willington, Connecticut, US 06279
We’re here to assist you and ensure your shopping experience with Dinkfection is seamless and enjoyable.
Thank you for choosing Dinkfection for your pickleball gear needs!
