FAQs

Frequently Asked Questions

Products & Customization

1. What products do you offer?

We specialize in pickleball bags featuring custom names and humorous designs. Our bags are perfect for adding a personal touch to your game and making a statement on the court.

2. How do I customize my pickleball bag?

During the ordering process, you’ll have the option to enter the custom name you’d like printed on your bag. You can also choose from a variety of our funny designs to complement your personalization.

3. What materials are your pickleball bags made from?

Our bags are made from high-quality, durable materials designed to withstand regular use while keeping your equipment safe and secure.

4. Are there any care instructions for the pickleball bags?

Yes, to keep your bag looking its best, we recommend spot cleaning with a damp cloth and mild detergent. Avoid machine washing or drying, as this may damage the print or material.

5. Do you offer bulk orders or discounts for team purchases?

Yes, we offer special pricing for bulk orders or team purchases. Please contact us directly with your requirements for more information.

Orders & Shipping

6. What is the processing time for orders?

Once your order is placed, it takes 1-3 business days to prepare your custom pickleball bag before it is shipped.

7. How long does shipping take?

Shipping within the United States typically takes 10-15 business days. Please note that delivery times may vary depending on your location and any unforeseen delays with the postal service.

8. How much does shipping cost?

We offer a flat shipping rate of $3.95 on all orders.

9. Do you provide tracking information?

Yes, once your order has been shipped, we will provide you with a tracking number so you can monitor the delivery status of your package.

10. Do you ship internationally?

Currently, we only ship within the United States.

11. Can I change or cancel my order after it’s been placed?

If you need to make changes or cancel your order, please contact us as soon as possible. We’ll do our best to accommodate your request if the order hasn’t been processed yet.

Returns & Exchanges

12. What is your return policy?

We offer free returns within 30 days of purchase. If you’re not completely satisfied with your order, please contact our customer service team to initiate the return process.

13. How do I initiate a return or exchange?

To start a return or exchange, please contact us at [email protected]. Provide your order number and the reason for the return or exchange, and we’ll guide you through the process.

Payment & Support

14. What payment methods do you accept?

We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We also accept payments via PayPal.

15. How can I contact customer support?

You can reach our customer support team by emailing us at [email protected] or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours.

If you have any other questions or need further assistance, please don’t hesitate to contact us. We’re here to help!